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BPA vs RPA vs Process Optimization 101

May 06 2021

I often hear the terms Business Process Automation (BPA) and Robotic Process Automation (RPA) used interchangeably, and while they are both important to improving processes in an organization, they are different. I've also included an overview of Business Process Optimization (BPO) below to validate that it too has different strategies & outcomes. Here's your 101 on the various Process improvement solutions.


PEOPLE DON’T BUY AI THEY BUY A SOLUTION TO A PROBLEM

Mar 04 2021

What makes AI so impactful in business and why now? We are entering a new chapter in the adoption of AI technologies: Capabilities are advancing, it is becoming easier to develop and implement AI applications and companies are seeing tangible benefits. To the customer, it is not AI that matters - it’s the fact that the business process got done on time and with accuracy. People don’t buy AI; they buy the solution to the problem.

FREE SERVICE TO HELP CANADIAN FRONTLINE WORKERS PREVENT THE SPREAD OF COVID-19

Jan 26 2021

Habit Lifestyle Medicine (HLM) releases FREE chatbot service for COVID-19 screening, risk assessment and intelligent assistance. In an effort to contribute to the COVID-19 battle, Lorne Friesen, Chief Executive Officer at HLM partnered with KPI Digital and Bots 4 Impact using the IBM Watson platform to offer a free and simple service to help Canadian First Responders and Frontline Health Care Workers prevent the spread of COVID-19.

PRIORITIZE TRANSFORMATION DURING THE NEW NORMAL

Apr 22 2020

KPI Digital is working with organizations across North America to help them deal with their short-term COVID challenges as well as work on strategies to set them up for success in navigating through “the new normal” when the current crisis is over. Many organizations are faced with short-term revenue loss and reduced cash flow. Organizations that prioritize innovative ideas and speed of transformation will revitalize their businesses and succeed in the new “Normal” faster.

DIGITAL MARKETING COSTS & PRESENCE DURING COVID-19

Apr 06 2020

Businesses across the world are coming to terms with the revelation that daily procedures are quickly changing as a result of the COVID-19 pandemic. Whether your company has temporarily halted all business or has decided to implement a work from home routine, how you approach your digital marketing presence and whether you reduce your costs by cutting your digital marketing efforts, should be carefully adjusted in response to this current health crisis.

RESPONSIBLE MARKETING IN UNPREDICTABLE TIMES

Apr 01 2020

When our world shifts as dramatically as it has with COVID-19, it’s important that all brands address the issue with tact, empathy, and mindful marketing. That said, when it comes to current and planned campaigns, analytics, insights and results every marketing team faces several challenges during a crisis. While it’s still early in the quarantine, we’ve already been asked to help our clients adapt their digital approach to the NEW NORMAL. Now what does that really mean? 

ADAPTING TO THE NEW NORMAL

Mar 27 2020

Should we take it for granted that life as we knew it 4-weeks ago would continue to be the norm or could we expect that some things will change forever. What will the “day after” look like? Will we find ourselves in deep recession? Will the devastated airline and travel industries ever recover? Will people travel at the same rate as before? Will they attend as many sports events or concerts? Will people go back to working in offices or will the norm be to work from home? 

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